Refund policy

📚 Return & Exchange Policy – ReadersWorldUAE

We want you to love every book you get from us!

You can request a return or exchange only if:
1️⃣ The book arrived damaged (see below).
2️⃣ You received the wrong book.

⏰ You must let us know within 2 days (48 hours) of receiving your order.

🔁 How It Works

  1. Time Limit: Contact us within 2 days of delivery.

  2. Shipping Costs: You’ll cover the return shipping.

  3. Restocking Fee: A 15% fee will be deducted from your refund.

  4. Final Sale Items: Books marked as “Final Sale” cannot be returned or exchanged.

❗What Counts as “Damaged”?

  • Broken Spine: Pages are falling out.

  • Severe Shipping Damage: Major bends, dents, or crushed edges (minor wear doesn't count).

  • Printing Errors: 2+ pages with incorrect text or images.

  • Torn Pages: 2+ pages ripped or badly torn.

  • Missing Pages: 2+ pages completely missing.

🚚 Missing or Wrong Book?

Let us know immediately if something is missing or incorrect in your order.

📩 Need Help?

Email our support team at: readersworldae.com
We're here to help make it right!

💡 Why These Rules?

We carefully inspect and package every book. These guidelines help us maintain great prices and service for all our readers.

📅 Policy Updates
This policy may change—check back here for the latest version.